Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8 tenants?
Property owners are not required to accept Section 8 tenants unless local or state laws mandate it. We recommend reviewing the regulations specific to your area before making a decision. -
Are you licensed?
Yes! Realty One Group Pinnacle is a fully licensed property management brokerage, operating in compliance with all state laws and industry standards. -
Can I reach you after hours?
Absolutely. We provide an emergency contact for urgent issues that occur outside of regular business hours. Non-emergency inquiries are handled promptly during normal office hours. -
Can you deposit the rental income directly into my account?
Yes, we offer direct deposit for all owner disbursements, ensuring your funds are transferred securely and efficiently. -
Do I get to review or sign the lease?
Yes. Owners have the opportunity to review the lease agreement before it is signed. Our team will handle the lease execution process on your behalf unless you prefer to sign directly. -
Do you sell real estate as well?
Yes! In addition to property management, Realty One Group Pinnacle offers full real estate sales services. Whether you’re looking to buy, sell, or expand your investment portfolio, we’re here to help. -
How and when do I receive my payments?
Owner disbursements are typically issued monthly—after rent is collected and any authorized expenses are deducted. Payments are sent via direct deposit or by check upon request. -
How is rent collection handled?
We make rent collection simple for tenants with multiple payment options, including our online payment portal. Late payments are managed promptly according to lease terms, including any applicable late fees. -
How long are your lease agreements?
Most of our lease terms are for 12 months, but we can tailor the duration based on market conditions and your specific preferences. -
How much security deposit do you require from tenants?
Security deposits are determined in accordance with state law and industry best practices. The exact amount may vary depending on rent price and tenant qualifications. -
How soon can you start managing my property?
We can begin managing your property as soon as management agreements are signed and the property is ready for marketing and leasing. -
What types of properties do you manage?
We manage a diverse range of properties, including single-family homes, multi-family units, condos, and commercial spaces throughout Arkansas. -
What type of reports will I receive—and how often?
You’ll receive detailed monthly financial statements outlining rent collection, expenses, and maintenance updates. Additional customized reports are available upon request through your Owner Portal. -
Who holds the tenant’s security deposit?
Security deposits are held in a dedicated trust account, as required by law. We ensure full compliance with all state regulations governing the handling of tenant funds.

